At The Moonbeam Studio, we prioritize safety, respect, and integrity in all services and interactions. By booking an appointment, you agree to the following commitments:

​

Health & Safety

If you are sick, feeling unwell, or have a fever, please reschedule your appointment. Reiki and hair services are best received when you're well, and the safety of all guests is a top priority.

​

Timeliness

We value your time. If you arrive more than 15 minutes late, your service will be considered missed, and the cost of the missed session will not be refunded or credited towards a future reservation. 

​

Rescheduling & Cancellations

All services and workshops are non-refundable. If you need to reschedule, please provide at least 24 hours' notice via email. Your payment will be credited toward a future appointment.

 

This time is dedicated to you. With less than 24 hours' notice, I'm unable to offer this time to another stellar guest, so the session will still be honored as booked and the full reservation amount applies.  
 

No-shows will forfeit payment, and missed sessions cannot be rescheduled. Dana reserves the right to refuse service to anyone.

​

Private Sessions Only

Appointments are one-on-one experiences. Please do not bring additional guests, including children or pets. No exceptions.

​

Gratuity-Free

Services are thoughtfully priced to ensure transparency and equity. Gratuity is not expected.

​

Payment & Refunds

Full payment is required at the time of booking or completing your self-care reservation. All services and workshops are final sale and non-refundable.

​

Consent Agreement for Reiki Workshops:

I consent to receiving and learning the sacred art of Reiki with Dana Lowe at The Moonbeam Studio, LLC. I understand these services are intended to support healing and promote well-being of the mind, body, and spirit.

​

I acknowledge that Reiki is not a substitute for medical treatment and that Dana Lowe does not diagnose, prescribe, or interfere with licensed medical care. Reiki complements any care I may already be receiving.

​

I understand that participation is voluntary, and I may stop at any time. I recognize that Reiki is a process, and results may vary with each session.

​

All personal information shared is confidential. I give permission for Dana Lowe to share my results and/or photos in business or social media.

​

I accept full responsibility for my health, safety, belongings (including vehicle and contents), and release Dana Lowe and The Moonbeam Studio, LLC from liability.

​

I agree to the tuition cost and understand that tuition is non-refundable. I have until registration closes (one week before the workshop) to complete payment or cancel. If I cancel after payment, the cost will be held as credit toward a future workshop. I understand my spot is not reserved until tuition is paid in full.